Terms of Use

Terms of Use for iDoc Telemedicine, Community, and Lifestyle App:

1. Introduction: Welcome to iDoc, a telemedicine, community, and lifestyle app provided by iDOC HOLDING LTD. These terms of use ("Terms") govern your use of the iDoc app and its services. By accessing or using the iDoc app, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using the app.
2. Definitions:
1. "iDoc" refers to the iDoc app and its associated services provided by iDOC HOLDING LTD.
2. "User" refers to any individual who accesses or uses the iDoc app.
3. "Telemedicine Services" refers to the remote medical consultations and advice provided through the iDoc app.
4. "Community Features" refers to the interactive features, including user-generated content and social networking features, available on the iDoc app.
5. "Lifestyle Features" refers to the informational and educational content related to various lifestyle topics available on the iDoc app.
6. "Personal Data" refers to any information that can directly or indirectly identify an individual.
7. "iDOC HOLDING LTD " refers to the company providing the iDoc app and services.
3. Eligibility and Account:
1. Eligibility: By using the iDoc app, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms.
2. Account Registration: To access certain features of the iDoc app, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to ensure its accuracy.
3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify iDOC HOLDING LTD immediately of any unauthorized use or suspected breach of security.
4. Telemedicine Services:
1. Consultations: iDoc provides telemedicine services for non-emergency medical consultations. These consultations are conducted remotely through the app's video or audio features. The medical advice provided is based on the information you provide and is not a substitute for in-person medical diagnosis or treatment. iDOC HOLDING LTD is not liable for any consequences resulting from the reliance on such advice.
2. Prescription Medication: iDoc may, in certain cases and subject to applicable laws and regulations, facilitate the prescription and delivery of medication. It is your responsibility to provide accurate information and follow any instructions provided by healthcare professionals.
5. Community Features:
1. User-Generated Content: iDoc allows users to share content, including text, images, and videos, through its community features. You understand that you are solely responsible for the content you post and its accuracy. iDOC HOLDING LTD does not endorse or guarantee the accuracy, completeness, or usefulness of any user-generated content.
2. Content Moderation: iDOC HOLDING LTD reserves the right to moderate, remove, or restrict user-generated content that violates these Terms, applicable laws, or community guidelines. iDOC HOLDING LTD may, at its discretion, suspend or terminate the accounts of users who repeatedly violate these guidelines.
6. Lifestyle Features:
1. Informational Content: iDoc provides informational and educational content related to various lifestyle topics. While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of such content. You should consult healthcare professionals or relevant experts before making any lifestyle changes or decisions based on the information provided.
2. Personal Responsibility: Any actions or decisions you take based on the lifestyle content provided by iDoc are at your own risk. iDOC HOLDING LTD is not responsible for any adverse consequences resulting from your reliance on such content.
7. Privacy and Data Security:
1. Data Collection and Use: iDOC HOLDING LTD collects and processes personal data in accordance with its Privacy Policy. By using the iDoc app, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
2. Data Security: iDOC HOLDING LTD takes appropriate technical and organizational measures to protect your personal data and ensure its confidentiality, integrity, and availability. However, no system is entirely secure, and iDOC HOLDING LTD cannot guarantee the absolute security of your information.
8. Modification and Termination:
1. Modification: iDOC HOLDING LTD reserves the right to modify or update these Terms at any time. The updated Terms will be effective upon posting on the iDoc app. It is your responsibility to review the Terms periodically for any changes. Continued use of the iDoc app after the posting of updated Terms constitutes your acceptance of the revised Terms.
2. Termination: iDoc Health Ltd reserves the right to suspend or terminate your access to the iDoc app, in whole or in part, at any time and for any reason, without prior notice or liability.
9. Intellectual Property:
1. Ownership: iDOC HOLDING LTD retains all rights, title, and interest in and to the iDoc app and its content, including any intellectual property rights. You may not use, reproduce, modify, distribute, or create derivative works of any part of the iDoc app without the explicit written permission of iDOC HOLDING LTD.
2. User Content: By posting user-generated content on the iDoc app, you grant iDOC HOLDING LTD a non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, modify, distribute, and display such content for the purpose of providing the iDoc services.
10. Limitation of Liability: To the extent permitted by applicable law, iDOC HOLDING LTD, its affiliates, and their respective directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the iDoc app or its services.
11. Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where iDOC HOLDING LTD is registered. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
12. Contact Information: If you have any questions or concerns regarding these Terms, please contact iDOC HOLDING LTD at info@idoc-health.com.
13. Please read these Terms of use carefully before using the iDoc app. By using the app, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Privacy Policy

1. Introduction:
Welcome to iDoc! iDoc Holding Ltd ("iDoc," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide while using our telemedicine, lifestyle, and community app ("iDoc app" or "app"). By accessing or using our app, you agree to the practices described in this policy.

2. Information Collection:
A. Personal Information:
When you register on the iDoc app, we may collect certain personal information such as your name, email address, contact number, date of birth, gender, and other relevant details necessary for providing our services. We may also collect your location information to offer location-based services if you grant us permission.

iDoc is committed to maintaining the privacy and confidentiality of all personal information entrusted to us. We strictly limit the collection of data to only what is necessary for the provision of our services and do not share, sell, or disclose personal information to third parties under any circumstances, except as required by law. All data is securely stored and protected against unauthorized access, with robust security measures in place to safeguard your information.

We believe in transparency and give users full control over their data. Individuals may request access to, correction of, or deletion of their personal information at any time. By adhering to these strict principles, we ensure that your data remains secure and private while respecting your rights to control the personal information you share with us.

B. Health Data:
As a telemedicine app, we may collect health-related information, including medical history, symptoms, prescriptions, and other health data you voluntarily share with us to receive personalized health advice, symptom checker results, and teleconsultation services.

iDoc is committed to safeguarding the privacy and confidentiality of your health data. We collect only the necessary health information to provide our services and ensure proper care. Under no circumstances do we share, sell, or disclose your health data to third parties, except as required by law or with your explicit consent. All health data is securely stored using advanced security measures to prevent unauthorized access and protect your sensitive information.

We respect your rights to control your health data and offer full transparency regarding its use. You can request access to, correction of, or deletion of your health data at any time. By adhering to these strict privacy principles, we ensure that your health information remains secure, confidential, and used solely for the intended purposes of your care.

C. Usage Data:
We may automatically collect certain information when you use our app, including your device information, IP address, app usage data, browsing activity, and mobile network information.

iDoc is committed to protecting your privacy and ensuring that all usage data collected through our services is handled with the utmost care. We collect usage data solely for the purpose of improving our services, understanding user preferences, and enhancing user experience. This data is anonymized and never shared, sold, or disclosed to third parties under any circumstances, except when legally required. We employ strong security measures to safeguard usage data from unauthorized access and ensure its confidentiality.

The user retain full control over your usage data, and we are transparent about how it is collected and used. Users can request to review, modify, or delete their usage data at any time. By adhering to these strict privacy standards, we ensure that your usage data is used responsibly and exclusively to enhance our services while maintaining your privacy and trust.

D. Cookies and Similar Technologies:
We use cookies, web beacons, and other similar technologies to enhance your app experience, personalize content, and collect usage data for analytical purposes. You can manage your cookie preferences through your app settings.

3. Use of Information:
A. Providing Services:
iDoc is dedicated to delivering high-quality services while maintaining the utmost respect for your privacy. We collect only the necessary information to provide and improve our services, and we do not share, sell, or disclose any personal data with third parties under any circumstances, except as required by law. All data is handled securely, and we implement strong safeguards to protect it from unauthorized access. By prioritizing privacy in our service delivery, we ensure that your information is used exclusively for the purpose of serving you effectively and efficiently.We use the collected information to provide and improve our services, such as offering personalized health advice, facilitating teleconsultations with medical professionals, and connecting you with relevant community content.

B. Research and Analytics:
iDoc may analyze anonymized and aggregated data for research purposes to enhance our offerings, improve the quality of healthcare services, and contribute to medical research.

iDoc conducts research and analytics to improve our services and better understand user needs, using only anonymized or aggregated data. We never share, sell, or disclose any personal or identifiable information to third parties during this process. All data used for research and analytics is securely stored and strictly used for internal purposes to enhance service quality and user experience. We prioritize your privacy, ensuring that your data is fully protected and handled responsibly throughout our research and analytics efforts.

C. Communication:
We may use your contact information to send you important updates, notifications, marketing materials, and service-related communications. You can opt-out of marketing communications at any time.

iDoc values your privacy in all communications and ensures that any information you provide through email, messaging, or other channels is kept strictly confidential. We do not share, sell, or disclose your communication data with third parties under any circumstances, except as required by law. All communication is securely stored and used solely to respond to inquiries, provide support, or improve our services. We prioritize protecting your personal information and maintain strong security measures to ensure your data remains private and confidential in all interactions.

D. Third-Party Providers:
We may share your information with third-party service providers, business partners, and medical professionals to deliver the requested services, improve app functionality, and provide personalized care.

iDo works with third-party providers solely to support the functionality and delivery of our services, but we do not share, sell, or disclose any personal data to these providers. Any services they provide are strictly governed by agreements that ensure your data remains secure and confidential, with no unauthorized access or use. We maintain strict oversight to ensure that your information is never shared or misused, and all interactions with third-party providers comply with our privacy and security standards. Your data remains fully protected and is used only for the intended purpose of enhancing your experience.

E. Legal Compliance:
We may disclose your information as required by applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property.

iDoc is committed to complying with all applicable laws and regulations while maintaining the strictest standards for data privacy. We collect and process only the information necessary to meet legal obligations, and we do not share, sell, or disclose any personal data to third parties unless legally required by a court order or other government authority. Even in such cases, we ensure that any disclosure is handled securely and with full transparency to protect your privacy. Your data remains safeguarded, and we take all necessary steps to ensure it is used solely for compliance purposes while maintaining confidentiality.

4. User Rights:
A. Access and Correction:
You have the right to access, update, correct, and delete your personal information stored in our database. You can manage your account settings through the app or contact us at info@idoc-health.com.

B. Data Retention:
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. When no longer needed, we will securely delete or anonymize your data.

5. Security:
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, please understand that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

6. Third-Party Links:
Our app may contain links to third-party websites or services. Please note that we do not have control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy:
The iDoc app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@idoc-health.com, and we will promptly remove such data.

8. International Data Transfers:
Your information may be processed and stored in countries different from your own, where data protection laws may not offer the same level of protection. By using the iDoc app, you consent to the transfer of your information to any country, including countries outside the European Economic Area and the United Kingdom.

9. Updates to the Privacy Policy:
From time to time, we may update this privacy policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on our website, and we will notify you about significant changes through the app or via email.

For any questions or concerns regarding this privacy policy or our data practices, please contact us at:

iDoc Holding Ltd
Email: info@idoc-health.com