Privacy Policy
We care about your privacy
Your privacy is important to us at iDoc. We respect your privacy regarding any information we may collect from you across our website.
1. Introduction
Welcome to iDoc! iDoc ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide while using our telemedicine, lifestyle, and community app ("iDoc app" or "app"). By accessing or using our app, you agree to the practices described in this policy.
2. Information Collection
A. Personal Information
When you register on the iDoc app, we may collect certain personal information such as your name, email address, contact number, date of birth, gender, and other relevant details necessary for providing our services. We may also collect your location information to offer location-based services if you grant us permission.
B. Health Data
As a telemedicine app, we may collect health-related information, including medical history, symptoms, prescriptions, and other health data you voluntarily share with us to receive personalized health advice, symptom checker results, and tele-consultation services.
C. Usage Data
We may automatically collect certain information when you use our app, including your device information, IP address, app usage data, browsing activity, and mobile network information.
D. Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies to enhance your app experience, personalize content, and collect usage data for analytical purposes. You can manage your cookie preferences through your app settings.
3. Use of Information
A. Providing Services
We use the collected information to provide and improve our services, such as offering personalized health advice, facilitating tele-consultations with medical professionals, and connecting you with relevant community content.
B. Research and Analytics
iDoc may analyze anonymized and aggregated data for research purposes to enhance our offerings, improve the quality of healthcare services, and contribute to medical research.
C. Communication
We may use your contact information to send you important updates, notifications, marketing materials, and service-related communications. You can opt-out of marketing communications at any time.
D. Third-Party Providers
We may share your information with third-party service providers, business partners, and medical professionals to deliver the requested services, improve app functionality, and provide personalized care.
E. Legal Compliance
We may disclose your information as required by applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property.
4- User Rights
A. Access and Correction:
You have the right to access, update, correct, and delete your personal information stored in our database. You can manage your account settings through the app or contact us at info@idoc-health.com.
B. Data Retention:
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. When no longer needed, we will securely delete or anonymize your data.
5- Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, please understand that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute data security.
6- Third-Party Links
Our app may contain links to third-party websites or services. Please note that we do not have control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7- Children’s Privacy
The iDoc app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@idoc-health.com, and we will promptly remove such data.
8- International Data Transfers
Your information may be processed and stored in countries different from your own, where data protection laws may not offer the same level of protection. By using the iDoc app, you consent to the transfer of your information to any country, including countries outside the European Economic Area and the United Kingdom.
9. Updates to the Privacy Policy
From time to time, we may update this privacy policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on our website, and we will notify you about significant changes through the app or via email. For any questions or concerns regarding this privacy policy or our data practices, please contact us at: iDoc Email: info@idoc-health.com